Terms of Service

These Terms of Service ("Terms") govern your use of the Supreme Nomads Detailing website and mobile detailing services ("Services"). By booking or using our Services, you agree to these Terms.

Booking & Payment

Bookings are confirmed once payment or a valid payment method is received. Prices quoted at booking are estimates based on the information provided; final pricing may be adjusted if the vehicle's condition differs materially from what was described (e.g., excessive pet hair, mold, biohazards).

Cancellations & Rescheduling

We ask for at least 24 hours' notice to cancel or reschedule an appointment. Late cancellations or no-shows may be subject to a fee. Weather or unsafe conditions may require us to reschedule your appointment at no charge.

Vehicle Access & Condition

You are responsible for providing safe, reasonable access to the vehicle. We bring our own water and power, so you never need to provide either, though on longer details access to an outdoor spigot or outlet is appreciated. We are not responsible for damage that existed before our service, mechanical or electrical faults unrelated to our work, or aftermarket modifications you did not tell us about before we started.

Photos & Damage Claims

We photograph your vehicle before we start and again when we finish. If you believe our work damaged your vehicle, tell us within 24 hours of completion at info@supremenomads.com or (704) 561-1927, with photos if you can. We will review it against our before-and-after photos and follow up with you directly. Claims made after 24 hours may not be eligible for review.

Satisfaction & Re-Dos

If you're not satisfied with a completed service, contact us within 24 hours so we can make it right. Claims made after this window may not be eligible for a complimentary re-do.

Limitation of Liability

To the fullest extent permitted by law, Supreme Nomads Detailing LLC is not liable for indirect, incidental, or consequential damages arising from use of our Services. Our total liability for any claim is limited to the amount paid for the service in question.

Changes to These Terms

We may update these Terms from time to time. Continued use of our Services after changes are posted constitutes acceptance of the updated Terms.

Contact

Questions about these Terms? Email us at info@supremenomads.com or call (704) 561-1927.